Join Our Team
Check out our career opportunities
At Onward, we're pioneering a new path for telecommunications - and we're
looking for dedicated individuals to join our team as we work to provide reliable
high-speed Internet for everyone. Explore current career opportunities below.
To learn more or apply for a job, please contact email@example.com.
We are looking to IMMEDIATELY hire a Customer Service Representative for a
Telecommunications company providing Internet/VoIP for residents and
businesses throughout the local communties.
401, Dental, Life, Medical, Vision
Why Work Here?
"Dynamic Expanding Internet Company - Medical - 401(k) - Great Work
Environment - Great People"
Duties & Responsibilities
Assist customers over the phone and through email.
Answering questions about services we offer.
Scheduling installations and discos.
Create a trouble ticket for service experiencing issues.
Assist customers in attempting to troubleshoot issues.
If needed, schedule a service call for field techs.
Monitor orders to ensure full workflow has been completed.
Follow up with field techs when installations are not completed.
Route calls to appropriate departments.
Assist in projects as director by supervisor.
Excellent communication skills to manage interactions with customers.
Good work ethic and able to work independently and with minimum
High school diploma, GED.
*Intermediate computer skills including Microsoft Office and Internet
Customer Services Representative
Ready to join the team? Please send all job inquiries to firstname.lastname@example.org.
Onward is an equal opportunity employer and considers all candidates for
employment regardless of race, color, religion, sex, national origin, citizenship, age, disability, marital status, military or veteran's status (including protected veteran's, as may be required by federal law), sexual orientation, gender identity or any other
category protected by law.